See table below for comparison of water usage for Feb/Mar/Apr 2019 / 2020. 

In Jan we have had a period of below zero weather. These below zero temperatures persisted for a number of days and nights. These temperatures were accompanied by winds.
Areas of your piping that are at risk during these type of conditions are:

• Unprotected pipework in a crawlspace. The cold winds will quickly freeze exposed piping. Crawlspaces need to be closed in and piping may need to be insulated and heat traced.
• Poorly buried or exposed service line pipework. As above these sections of pipework can freeze. Pipework should be buried a minimum of 18" deep. If this is not possible, earth should be added (mounded) on top of the pipe.
• Service box lids left open. Pipework and fittings in service boxes almost never freeze unless the lid is left open. After accessing your valve the lid and meter door must be securely closed.

Each summer we see night time usage increase. Typical off season night usage between 2:00 and 5:00 am is zero. This points to service line leaks and/or leaking toilets in homes that are typically only occupied in the summer.
Please go to the conservation page and use the procedure to check your home for leaks. Below is a screenshot showing typical off season night time usage. 

There are many valves located along the streets withing the CBBID district. These are mainly for flushing and for isolation if there is a leak. Some of these are a bit hidden. Please be careful when parking on the road side to avoid these valves. This summer we will be placing some large rocks at these valves as markers and protection. 

Filters were installed in June and have been in use since then. The quality of the outgoing water from the tanks had improved greatly. We expect that there is much less buildup of sediment in the distribution lines. We will confirm this when we do the next line flushing in December or January.
We continue to test different filter cartridge configurations to optimize both how long the cartridges last and how much flow we can move through them.

With the help of the instrumentation the District has installed over the past few years, one of the things we can do is track trends in water outflow from the storage tanks. One trend we see is that on weekends we observe high night time water usage. This level of usage does not typically occur during the week nights. This indicates that there may be weekenders who have leaks.
We would like all residents to check their system for leaks. See the Conservation Page for “How to Find Leaks”
​